HELp (Login Problems) Fast REPLAY

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Aziz125a8
 
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Joined: Fri Aug 05, 2011 6:08 pm

HELp (Login Problems) Fast REPLAY

Postby Aziz125a8 » Thu Aug 23, 2012 7:34 pm

hi i haven't played or been on alaplaya in a while cause of school and work but when i have free time i want to play it, but here is the problem i cant because it tells me "Invalid login information. Please try again. (Login or Password invalid)"
when i can sign into forums OK i cant sign into alaplaya and s4 so i am freaking out Ive paid for AP that i haven't even touched or go to use whats going on. i need a fast reply PLEASE HELP

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Missy
Master Ticket Agent
 
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Joined: Tue May 18, 2010 10:03 am
Location: Audition Town

Re: HELp (Login Problems) Fast REPLAY

Postby Missy » Thu Aug 23, 2012 9:34 pm

Hello Aziz125a8,

Could you please try to "forgot my password" option?
It will reset your password. You only need the email of your account for that.

If not here's another tip, you can try to use a CCleaner in order to get rid all of the cookies/cache/temp from your pc.
(I've seen few cases with login problems which solved themself after using CCleaner)

Lastly, if it's still a no go, I'd suggest submitting a ticket ot the support where they can take a better look at your account and provide some assistance. Please note that it might take some time before you get your ticket answered.

Good luck.
Kindest Regards.
Missy
Audition's EN Support Team

ProSiebenSat.1 Games GmbH
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FourEleven
 
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Joined: Tue Sep 18, 2012 10:24 pm

Logging In

Postby FourEleven » Tue Sep 18, 2012 10:27 pm

I've just install L.A.W but when I go to log in, I'm getting this on the screen: "[Notice] A". Could someone please tell me what this means? The game is updated as well and still can't log in. You'd think with a game like this, issues of this kind wouldn't exist.

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MsChaotic
 
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Location: вєℓɢɪυм

Re: Logging In

Postby MsChaotic » Wed Sep 19, 2012 6:06 am

FourEleven wrote:I've just install L.A.W but when I go to log in, I'm getting this on the screen: "[Notice] A". Could someone please tell me what this means? The game is updated as well and still can't log in. You'd think with a game like this, issues of this kind wouldn't exist.


Hi,

L.A.W is down for updates and bugfixes, sorry for the inconveniece. We do not know when the game will be back up, but as soon as I have more info, I will inform you.

Kind regards,
MsChaotic
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