Support hands needed! Languages: EN, NL, NO, SE

[fabiabi]

Age: 24
Native language: Dutch
Additional languages: Italian, English, Spanish, French.

Let me know if I'm posting this where I'm supposed to.

[UniqueMissy]

then please apply in ticket system ("Application", subject "Support helper").

You should send a ticket here: http://en.alaplaya.net/support to the "Applications" departament.

Good luck!

[zSilvio]

Age: 24
Native language: Dutch
Additional languages: Italian, English, Spanish, French.

Let me know if I'm posting this where I'm supposed to.

Hello!

Please send a ticket to alaplaya's Support System Applications - EN/DE Department and write there your application. Make sure that you'll give the needed information as Thyla mentioned.

The basic requirements are:
Be friendly, patient and sociable;
Have knowledge of the English language (team language);
Be regularly available in IRC;
Be at least 16 years old;
You love to work on tickets.

We are looking forward to your application.

Good luck with your application ^.~

[Shukumi]

I do not understand the logic of the support staff.
Someone gets an idea, posts it on the forum, which makes it look like a serious deal. Players wanting to get more benefits or get an 'elite' status starts spamming already busy ticket system, making serious questions getting delayed even longer.

Between the group of all those 'spammers' maybe few are actually qualified and serious about wanting to make support staff better and improve the quality of the game. However, I don't see the actual need to already apply for the projects that are only being planned.

And about the thread itself:
There is no exact date when the project starts, the number of needed people for recruitment, actual passing criterion, the length of the project, the benefits or 'rewards' recruits will be getting for their job, etc.

This makes the support team seem unprofessional, unorganised and unqualified since at the moment, they are not solving the issue, but only making it bigger.

[GameSig]

I do not understand the logic of the support staff.
Someone gets an idea, posts it on the forum, which makes it look like a serious deal. Players wanting to get more benefits or get an 'elite' status starts spamming already busy ticket system, making serious questions getting delayed even longer.

Between the group of all those 'spammers' maybe few are actually qualified and serious about wanting to make support staff better and improve the quality of the game. However, I don't see the actual need to already apply for the projects that are only being planned.

And about the thread itself:
There is no exact date when the project starts, the number of needed people for recruitment, actual passing criterion, the length of the project, the benefits or 'rewards' recruits will be getting for their job, etc.

This makes the support team seem unprofessional, unorganised and unqualified since at the moment, they are not solving the issue, but only making it bigger.

I hereby welcome you to alaplaya and its policy.

[Thyla]

There was no date of start because it was not defined. We are still in a reorganisation process and a lot of things will change the next weeks/months.

And yes please apply in ticket system, I will answer all questions by ticket. For EN I have a lot of applications already.

[Thyla]

No Dutch or Belgian interested in helping with Dutch support? Come on, I need you

[MsChaotic]

No Dutch or Belgian interested in helping with Dutch support? Come on, I need you

Actually I did apply for Dutch,I got rejected because of my age,which is still kinda unclear to me...But ok.

[GameSig]

No Dutch or Belgian interested in helping with Dutch support? Come on, I need you

<---

You can also try to ask the following people on IRC:
Caim
BloodyGabber (haven't seen him lately though)
Iliasdahou (or something)

#s4league

They are either Dutch or Belgian and posses at least general knowledge and more till a certain extend.

Edit:
Ilias became moderator as of today

[Thyla]

A start team has been formed. Thank you all for your help