Can't login.

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jperks
 
Posts: 3
Joined: Mon Aug 13, 2012 3:12 pm

Can't login.

Postby jperks » Mon Aug 13, 2012 3:16 pm

I found this game yesterday and thought it would be fun. I still do, but every time I try to login in get an error that says [Notice] Account nicht registered. And another thing is when I chose English for the language it was in Deutsch. I also saw that Egypt is IP blocked, does that go for the U.S. too?

Kind Regards

cinnQ
 
Posts: 713
Joined: Sat Mar 20, 2010 5:15 pm
Location: Poland - Gdynia

Re: Can't login.

Postby cinnQ » Mon Aug 13, 2012 3:19 pm

[I believe you're talking about S4 League.]
No no. U.S. isn't Country-IP Banned.
If you registered just now, you will have to wait sometime until your account is fully activated.

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jperks
 
Posts: 3
Joined: Mon Aug 13, 2012 3:12 pm

Re: Can't login.

Postby jperks » Mon Aug 13, 2012 3:25 pm

ahh I see, thank you for the info.

cinnQ
 
Posts: 713
Joined: Sat Mar 20, 2010 5:15 pm
Location: Poland - Gdynia

Re: Can't login.

Postby cinnQ » Mon Aug 13, 2012 3:28 pm

However, if your account does not get activated after (at least) 48 hours, you should contact ProSiebenSat1Games Support.

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jperks
 
Posts: 3
Joined: Mon Aug 13, 2012 3:12 pm

Re: Can't login.

Postby jperks » Wed Aug 15, 2012 11:05 pm

I've waited about 4 days since I registered now. That link also has no sign up option and I am unable to use anything related to my account to login -- this includes; email, login id, and nickname.

Thank you for any help.

cinnQ
 
Posts: 713
Joined: Sat Mar 20, 2010 5:15 pm
Location: Poland - Gdynia

Re: Can't login.

Postby cinnQ » Thu Aug 16, 2012 9:08 am

Log-in with details of an account you're using right now.
You could also log-in on alaplaya's site first and then proceed to Help :arrow: Support Request on the main site.
Then submit a ticket from there.


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