Have a problem with charging ap with PayPal.
Every time I do it, it writes me Error. Something went wrong. Please try again or contact the support.
What should I do? D:
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payment errorHave a problem with charging ap with PayPal.
Every time I do it, it writes me Error. Something went wrong. Please try again or contact the support. What should I do? D: |
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Re: payment errorHello BlackShana,
Is it the first time you're trying to use that certain paypal account? If it is, you probably didn't verify it which has to be done before the first usage. You can do it on the paypal wesbite. If I'm not mistaken, such activation costs 1euro which is given back after the process. Let us know if it isn't your case, we will look for another solution then. Kindest Regards, Missy Missy Audition's EN Support Team ProSiebenSat.1 Games GmbH A company of ProSiebenSat.1 Media AG Alaplaya Code of Conduct Request help via Ticket Suite Audition GameSite Our primary job is customer happiness and satisfaction. |
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Re: payment errorHello Missy.
I used Paypal before, but not in Alaplaya. Could You please tell me, how can I pay through Paypal website? Maybe it would work. |
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Re: payment errorHello,
So you have already activated the account? Well I would suggest rechecking it anyway, just to make sure. This is what I found on how to activate the account: http://www.ehow.com/how_6196580_activate-paypal-account.html
I don't think there is a possibility to buy AP directly from a a Paypal site. You can do it only through our "Buy AP" site. Also, could you please tell me how old are you? There are limits for underaged customers, 50k AP per month, 2 times a day using the same payment method and 3 times a month using the same method. If you met those limits and you are underage, you will need to wait untill the next month. Hope this helps, Missy Missy Audition's EN Support Team ProSiebenSat.1 Games GmbH A company of ProSiebenSat.1 Media AG Alaplaya Code of Conduct Request help via Ticket Suite Audition GameSite Our primary job is customer happiness and satisfaction. |
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Re: payment errorHelp???
If i want to buy the new power i click on buy, but then comes a error screen with no text in it ?? some one help me |
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Re: payment errorHey,
i'd suggest you to create a new topic for your question. Anyway,of which "power" are you talking about? |
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